Healthcare
Regional Healthcare Network

Healthcare Platform Modernization for Patient Access

Improved digital access workflows and established a reusable foundation for future patient services.

Healthcare Platform Modernization for Patient Access

Executive Summary

A regional care network needed to simplify scheduling, secure messaging, and access to digital services.

The Challenge

Legacy patient portals created fragmented workflows and constrained integration with clinical systems.

Our Solution

UTPL delivered a modern React and .NET platform with identity, API integration, observability, and HIPAA-aware SDLC controls.

Implementation

Journey research, architecture, iterative product delivery, integration, security validation, and rollout.

Results

Improved digital access workflows and established a reusable foundation for future patient services.

Lessons Learned

Clinical stakeholder involvement and privacy review belong inside each delivery increment.
“The new platform gives patients a simpler experience and our teams a sustainable foundation.”

Results at a Glance

31%
Digital completion
12
API integrations
99.95%
Availability

Technology Stack

Services Used

Application Modernization
Custom Software Development

Industries

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