Healthcare
Regional Healthcare Network
Healthcare Platform Modernization for Patient Access
Improved digital access workflows and established a reusable foundation for future patient services.
Executive Summary
A regional care network needed to simplify scheduling, secure messaging, and access to digital services.
The Challenge
Legacy patient portals created fragmented workflows and constrained integration with clinical systems.
Our Solution
UTPL delivered a modern React and .NET platform with identity, API integration, observability, and HIPAA-aware SDLC controls.
Implementation
Journey research, architecture, iterative product delivery, integration, security validation, and rollout.
Results
Improved digital access workflows and established a reusable foundation for future patient services.
Lessons Learned
Clinical stakeholder involvement and privacy review belong inside each delivery increment.
“The new platform gives patients a simpler experience and our teams a sustainable foundation.”
Results at a Glance
31%
Digital completion
12
API integrations
99.95%
Availability
Services Used
Application Modernization
Custom Software Development
Industries
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